Last updated: 20th May 2026
This Privacy Policy explains how The Home Garden Store (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit thehomegardenstore.com (the “Site”) or use our services. By using this Site, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address, phone number, etc.) when you voluntarily submit it via contact forms, sign-up forms, or enquiries.
- Usage data such as IP address, browser type, pages visited, and time spent on the Site, collected automatically via cookies and analytics tools.
- Any other information you choose to provide when communicating with us.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our services.
- Send you updates, newsletters, or promotional content (where you have opted in).
- Improve and maintain the Site.
- Comply with legal obligations.
We will never sell, rent, or trade your personal information to third parties.
3. Cookies
This Site uses cookies to enhance your browsing experience and gather anonymous usage data. You can control cookie settings through your browser. By continuing to use this Site, you consent to our use of cookies.
We use the following third-party tools which may set cookies:
- [e.g. Google Analytics]
- [e.g. Facebook Pixel]
4. Third-Party Services
We may use trusted third-party services to operate the Site and deliver our services (e.g. email platforms, payment processors, hosting providers). These parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us at info@thehomegardenstore.com.
7. Children’s Privacy
This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
8. Links to Other Websites
This Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: